Privacy Policy

This privacy policy describes how Lyméra (the “Site” or “we”) collects, uses, and discloses your personal information when you visit the Site or make a purchase.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

 

Device Information

  • Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

     

  • Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

     

  • Source of collection: automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

     

  • Disclosure for business purposes: shared with our processor Shopify and advertising platforms.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

     

  • Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations; to communicate with you; to screen our orders for potential risk or fraud; and, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

     

  • Source of collection: collected from you.

  • Disclosure for business purposes: shared with our processor Shopify and suppliers.

Customer Support Information

  • Examples of Personal Information collected: name, location, product, and topic related to the contact.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for business purposes: none.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 

Legal Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data under the following legal bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase this information.

Your Rights

GDPR

If you are an EEA resident, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact details below.

 

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), to port it to a new service, and to request that your Personal Information be corrected, updated, or erased.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

 

Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies through your browser settings.

 

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can contact us by email at info@getlymera.com.